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Privacy Policy

1. Introduction

Welcome to the Site. We at Dimax Digital are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our Site or engage with our services. By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Definitions

  • “Personal Data” means any information relating to an identified or identifiable natural person.
  • “Usage Data” includes information automatically collected when you use the Site (e.g., device information, IP address, browser type, access times).
  • “Cookies” are small data files placed on your device (computer or mobile) by your browser when you visit a website.

3. Data We Collect

We may collect and process the following types of data:

3.1 Personal Data you provide

  • Contact details (such as name, email address, phone number) when you fill out contact forms, subscribe to newsletters, request a quote or consultation.
  • Business details (such as company name, job title, location) if you engage with our services.
  • Any other information you choose to provide (e.g., in a message or during communications).

3.2 Usage Data & Technical Data

  • IP address, browser type, device type, operating system, and other technical details.
  • Date/time stamps, pages visited, links clicked, referral source, length of session, navigation paths.
  • Cookies and similar tracking technologies.

3.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to recognise your device, track your behaviour on the Site, understand how you use the Site, and improve our services. You may choose to disable cookies via your browser settings, but note some parts of the Site may not function properly.

4. Purposes for which we use your data

We use the collected data for the following purposes:

  • To provide, operate and maintain our Site and services.
  • To respond to your inquiries, provide quotations, consultations or service requests.
  • To send administrative information, such as updates to our policy or changes to the Site.
  • To communicate with you, including marketing, newsletters, promotions (if you have subscribed).
  • To monitor and analyse usage of the Site, track trends, user behaviour and gather demographic information.
  • To detect, prevent and address technical issues or security incidents.
  • To customise and personalise your experience and improve our content and service offerings.

5. Legal Bases for Processing (if applicable)

If you are located in jurisdictions where data-protection laws require a legal basis, we rely on:

  • Your consent (for e.g., newsletter subscriptions, optional cookies)
  • Performance of a contract (if you engage our services)
  • Legitimate interests (for example, to operate and maintain the Site, marketing to existing clients)
  • Compliance with legal obligations.

6. Data Sharing and Disclosure

We do not sell your personal data. We may disclose your data in the following circumstances:

  • To our service providers or subcontractors who help us operate the Site or deliver services (e.g., hosting, analytics, marketing). They will have access only as needed and will be obliged to keep your data secure.
  • In connection with a merger, acquisition, or sale of assets of our company—where your data may be transferred as part of the business assets, but you will be notified in advance.
  • When required by law or to respond to valid legal process or to protect our rights, property or safety or that of others.
  • With your consent.

7. International Transfers

If your data is transferred outside of India (or your country of residence) for processing or hosting, we will ensure appropriate safeguards are in place (such as contractual arrangements, standard contractual clauses, or other measures) to ensure your rights are protected.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy or as required by law. When the data is no longer needed, we securely delete or anonymize it.

9. Security of Your Data

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, alteration or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your location you may have the following rights (subject to applicable law):

  • The right to request access to your personal data.
  • The right to request correction or updating of your personal data.
  • The right to request deletion of your personal data.
  • The right to object to or restrict certain processing (such as direct marketing).
  • The right to data portability (to receive a copy of your data in a structured, commonly used format).
  • The right to withdraw consent at any time (where the processing is based on consent).

To exercise these rights, please contact us at the details provided below. We will respond within any applicable legal timeframe.

11. Children’s Privacy

Our Site is not directed to persons under the age of 16 (or such age as applicable in your jurisdiction). We do not knowingly collect or solicit personal data from children under that age. If you believe a child has provided us with personal information, please contact us and we will delete such information.

12. Links to Other Sites

Our Site may contain links to other websites that are not operated by us. If you follow a link to any of these third-party sites, we have no control over—and assume no responsibility for—their content, privacy practices or policies. We encourage you to read the privacy policy of every site you visit.

13. Cookies and Similar Technologies (Detailed)

We use the following categories of cookies:

  • Strictly necessary cookies: required for the Site to function.
  • Performance/analytics cookies: to measure usage, gather statistics, optimise performance.
  • Marketing/advertising cookies: to deliver relevant ads or measure ad campaign performance.
  • Functionality cookies: to remember your preferences (such as language or region) and provide enhanced features.

You may set your browser to block or alert you about cookies, or use a cookie-consent tool on the Site. Please note that disabling cookies may limit your access to parts of the Site.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time-to-time. When we do, we will revise the “Last updated” date at the top of the policy and post the new version on the Site. We encourage you to review this page periodically. Your continued use of the Site after changes constitutes acceptance of the updated policy.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Dimax Digital
[Insert actual address if applicable]
Email: [Insert correct email address]
Phone: [Insert correct phone number]
Website: https://www.dimaxdigital.in

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